Shipping/returns/cancellation
Shipping
We aim to ship all orders within 48 hours of receiving. If a shipping delay exists we will notify you as soon as possible. Our shipping days are Monday - Friday. Shipping is usually 2-3 business days sometimes delays occur.
Refund Policy: Item(s) may be refunded if it is returned within 24 hours of being received. Item(s) must be unworn and in its original condition and packaging. A 20% restocking fee will apply. If item(s) must be shipped back, customer will be responsible for the cost of return shipping.
Exchange Policy
All items may be exchanged EXCLUDING shoes. Item(s) must be returned within 24 hours of being received. Item(s) must be unworn and in its original condition and packaging. A 15% restocking fee will apply.
If item(s) must be shipped back, customer will be responsible for the cost of return shipping.
Cancellation Policy
Orders that have a deposit paid on them may be refunded only if the order is cancelled within 24 hours of shoe release. A 10% CANCELLATION FEE OF THE TOTAL COST OF THE ORDER WILL APPLY
Example:
Total order: $200
Deposit paid: $100
If order is cancelled, you will be charged a 10% cancellation fee (of the total order) which will be $20.